Columbus Auto Repair

I greatly appreciate this repair shop. I have an older vehicle, and it seemed that whenever I took it to the dealership for something as simple as an oil change, they would inevitably find multiple other things that needed to be done which would always cost tons of money. I can take my car into Auto Masters, get the oil changed, and that is the end of it. My check engine light was on, and the customer service representative allowed me to explain the situation to him. He did not press me to fix the problem. The report that they create as they inspect the vehicle was very helpful and informative. I also like the ability to schedule my appointment online. The seasonal discounts that they offer are generous and appreciated. Overall, I feel like my car is in good hands with this shop, and I will continue to use them for any repairs I might need.

Took my 2017 Jeep here. Ran a diagnostic and everything was good. They refilled my power steering fluid as well. The hospitality and service from the employees I interacted with were genuinley amazing which is why if anything comes up I will be going back to them and I would highly recommend. Sidenote: Customers who dont know vehicles should probably stop reviewing like they know about vehicles. If that were the case you should fix it yourself or do the proper preventative maintenance on it. Accusing and being paranoid about what you expected as a quick cheap fix is a ridiculous expectation for a vehicle.

Great diagnostics and great repair work

This was my first experience with Auto Masters Repair; it will not be my last. I stopped by close to closing time on Tuesday afternoon to make an appointment to have my car's AC checked. They were able to schedule an appointment for me on Friday morning. About 2 hours after I left the car with them, they sent me a text detailing the many things they had inspected on my car. Also included in that text was an explanation of what they had done to my AC, an electronic copy of my bill, and the followup action I needed to take. Everyone at Auto Masters Repair was courteous and helpful. I wholeheartedly recommend Auto Masters Repair to everyone who needs care for their vehicle.

They were fast and accurate on diagnostic and repair

The check in clerk was welcoming when I came in. They emailed a fact sheet of services and detailed pricing. They came just under the dealership prices. I probably would have spent 50 dollars more at Mercedes Benz of Columbus and gotten my car cleaned and washed. When I picked up my car from Auto Masters it was very dirty on the driver side. I sent pictures so they could see it, they offered to wipe it out but I didn’t have time to bring it back. I gave them 4 stars.

They were thorough, kept me informed, and though they initially missed part of the problem they followed it up and fixed it completely. They remained courteous and professional during the entire process.

They will fix your issues with your vehicle